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Policies

Booking & Cancellation Policy

All sessions must be booked in advance through the website booking system.
A booking is confirmed once payment is completed and a confirmation email is received.

Sessions are offered within a gentle and supportive container. Please book only if you feel ready to receive rest and healing without urgency or pressure.

Cancellations & Rescheduling

Sessions may be cancelled or rescheduled up to 24 hours before the scheduled start time.

Cancellations made less than 24 hours in advance, or missed sessions, are non-refundable.
This policy allows the space to be held with care and energetic integrity.

If an unexpected emergency arises, please reach out as soon as possible.

Privacy & Recording Policy

To protect privacy, safety, and the integrity of the healing space:​

  • Clients may not record sessions in any form, including audio, video, or screen recording.

  • The facilitator will record the session for reviewing the chat comments and to tailor future sessions based on the feedback received.

  • No part of a session may be shared, reproduced, or distributed.

This ensures the healing space remains confidential, respectful, and safe for all participants.

By booking a session, you agree to honor this privacy policy.

Medical Disclaimer & Scope of Practice

The healing sessions offered are complementary and supportive in nature.

They are not a substitute for medical care, mental health treatment, diagnosis, or professional healthcare advice.

No medical claims are made and no diagnosis is given.

Clients are encouraged to continue working with qualified medical or mental health professionals as needed.
This work is intended to support overall well-being, relaxation, emotional balance, and inner safety — alongside appropriate medical care, not in place of it.

By booking a session, you acknowledge that you take full responsibility for your personal health and well-being.

Consent & Personal Responsibility

By booking a session, you confirm that:

  • You are participating voluntarily

  • You understand the nature of the healing work

  • You accept responsibility for your own experience and well-being

You may pause, stop, or step away from a session at any time if you feel the need to do so.

Your comfort and sense of safety always come first.

Agreement

By booking a session with The Healing Star, you confirm that you have read, understood, and agree to these policies.

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